Terms of Service

1. Definitions

• "Service" means the swiftlabs.gg website, all subdomains, and any Swift Labs mobile or web application, including but not limited to Matrix AI, Flip AI, and Drop Game AI.
• "User", "You" means any individual or entity that accesses or uses the Service.
• "Account" means a unique profile created for You to access certain features of the Service.
• "Content" means any text, images, audio, video, data, or other material that You submit to, upload to, or generate using the Service.
• "Subscription" means any paid recurring or one-time purchase of access to premium features of the Service.

2. Eligibility

You must be at least 13 years old to use the Service. If You are between 13 and 18 years of age, You may use the Service only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms on Your behalf. By using the Service, You represent and warrant that You meet these eligibility requirements.

The Service is not directed to children under 13, and We do not knowingly collect personal information from children under 13. If We become aware that a child under 13 has provided Us with personal information, We will take steps to delete it.

3. Accounts

When You create an Account with Us, You must provide accurate, complete, and current information. You are responsible for safeguarding the credentials used to access the Service and for any activities or actions under Your Account. You agree to notify Us immediately of any unauthorized use of Your Account or any other breach of security.

We reserve the right to refuse service, terminate accounts, remove or edit Content, or cancel orders at Our sole discretion.

4. Subscriptions and Payments

Certain features of the Service are available only with a paid Subscription. Subscriptions may be billed by Apple (for purchases made through the Apple App Store) or by Our third-party merchant of record (currently Paddle.com Market Limited) for purchases made on the web.

By starting a Subscription, You authorise Us or Our payment processor to charge the applicable fees to Your selected payment method on a recurring basis until You cancel. Prices displayed on Our paywalls or pricing pages are inclusive of any applicable taxes (such as GST or VAT) unless otherwise stated.

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You may cancel at any time through the cancellation flow inside the relevant Swift Labs app, through the app-specific website (for web-billed Subscriptions), or — for Apple-billed Subscriptions — through Your Apple ID subscription settings.

For information about refunds, please refer to Our Refund Policy. For details about specific products and pricing, see Our Pricing page.

5. User Content

You retain all ownership rights in any Content You submit to or generate through the Service. By submitting Content, You grant Swift Labs a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, process, and transmit that Content solely for the purposes of operating, providing, and improving the Service.

You represent and warrant that You own or have the necessary rights to submit any Content You provide to the Service, and that the Content does not violate any third-party rights, including intellectual property, privacy, or publicity rights.

6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party right;
• Upload, transmit, or generate content that is illegal, harmful, abusive, harassing, defamatory, obscene, or otherwise objectionable;
• Impersonate any person or entity or misrepresent Your affiliation with any person or entity;
• Attempt to gain unauthorized access to the Service, other accounts, or any computer systems or networks connected to the Service;
• Interfere with or disrupt the Service or servers or networks connected to the Service;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of the Service, except where such restriction is prohibited by applicable law;
• Use the Service for any commercial purpose not expressly authorised by Us;
• Use any automated means (bots, scrapers, crawlers) to access the Service without Our prior written consent.

7. Intellectual Property

The Service, including all software, text, graphics, logos, icons, images, and the selection and arrangement thereof, is the exclusive property of Swift Labs or its licensors and is protected by Australian and international copyright, trademark, and other intellectual property laws.

Subject to Your compliance with these Terms, Swift Labs grants You a limited, non-exclusive, non-transferable, revocable license to access and use the Service for Your personal, non-commercial use. No other rights or licenses are granted, expressly or by implication.

8. Third-Party Services

The Service may contain links to or integrations with third-party websites, services, or content that are not owned or controlled by Swift Labs (including, without limitation, the Apple App Store, eBay, Paddle, and OpenAI). We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party services. Your use of any third-party service is governed by the terms and policies of that third party.

9. AI-Generated Output

Several Swift Labs products use artificial intelligence to generate output such as text, suggested replies, item value estimates, or step-by-step solutions. AI output may be inaccurate, incomplete, or out of date and should not be relied upon as professional, legal, medical, financial, or other expert advice. You are solely responsible for any decision or action You take based on AI-generated output. Resale estimates, profit projections, and similar figures are illustrative only and do not constitute a guarantee of any actual resale price or financial outcome.

10. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

To the maximum extent permitted by applicable law, Swift Labs does not warrant that (a) the Service will function uninterrupted, secure, or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Service is free of viruses or other harmful components; or (d) the results of using the Service will meet Your requirements.

Nothing in these Terms is intended to exclude, restrict, or modify any rights or remedies under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded, restricted, or modified. To the extent that Our liability for breach of any such non-excludable consumer guarantee can be limited, Our liability is limited, at Our option, to re-supplying the Service or refunding the price paid for the Service.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Swift Labs, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from (a) Your access to or use of, or inability to access or use, the Service; (b) any conduct or content of any third party on the Service; (c) any content obtained from the Service; or (d) unauthorised access, use, or alteration of Your transmissions or content.

Subject to the non-excludable rights described in Section 10, Our total aggregate liability arising out of or in connection with these Terms or Your use of the Service will not exceed the greater of (i) the amount paid by You to Us in the twelve (12) months preceding the event giving rise to liability, or (ii) AUD 100.

12. Indemnification

You agree to defend, indemnify, and hold harmless Swift Labs and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to Your violation of these Terms or Your use of the Service in breach of these Terms.

13. Termination

We may suspend or terminate Your access to all or part of the Service at any time, with or without notice, for any reason, including if We reasonably believe that You have violated these Terms. You may terminate Your use of the Service at any time by closing Your Account and discontinuing all use of the Service.

Upon termination, Your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including Sections 5–12, 14, and 15.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, and the Commonwealth of Australia, without regard to its conflict of laws provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Subject to the rights of either party to seek injunctive or equitable relief in any court of competent jurisdiction, You agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia for the resolution of any dispute arising out of or in connection with these Terms or the Service.

15. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at Our sole discretion. If a revision is material, We will provide reasonable notice prior to any new terms taking effect, such as by updating the "Last updated" date at the top of this page or by sending notice via email or in-app message. What constitutes a material change will be determined at Our sole discretion. By continuing to access or use the Service after revisions become effective, You agree to be bound by the revised Terms.

16. Miscellaneous

These Terms, together with Our Privacy Policy and Refund Policy, constitute the entire agreement between You and Swift Labs concerning the Service and supersede all prior or contemporaneous agreements between You and Swift Labs. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

17. Contact Us

If you have any questions about these Terms, You can contact us: